Effective Date: June 16, 2025

 

At BookPinch, accessible at https://shop.bookpinch.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

 

1. Information We Collect

When you use our site, we may collect the following types of information:

 

Personal Information You Provide:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via third-party providers like Stripe, PayPal, etc.)

 

Automatically Collected Information:

• IP address

• Browser type

• Device information

• Pages visited and time spent on our site

• Cookies and similar tracking technologies (see below)

 

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order confirmations and updates

• Provide customer support

• Improve our website and services

• Prevent fraud and secure our platform

• Send promotional emails (if you opt in)

 

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties to help us operate our business, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers

• Email marketing tools (e.g., Mailchimp, Klaviyo)

• Analytics services (e.g., Google Analytics)

These providers are required to protect your information and only use it for specified purposes.

 

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can adjust your browser settings to disable cookies, but some features of the site may not function properly as a result.

 

5. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Correct inaccurate or outdated data

• Request deletion of your data

• Opt out of marketing communications

• Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at clients@pinchmed.com.

 

6. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, secure payment processing, and limited access to your information.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

 

8. Children’s Privacy

Our website is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our site after any changes indicates your acceptance of the new terms.

 

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: clients@pinchmed.com
• Phone: (707) 787-4642
• Mailing Address: 909 Davis Street, Suite 500 Evanston, IL 60201