At Pinch, we are committed to ensuring digital accessibility for all of our customers, including those with disabilities. We believe everyone should have equal access to our products, services, and online content, regardless of ability or technology.

Our Commitment

We are continually working to improve the accessibility of our website, https://shop.bookpinch.com, and strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our goal is to make your shopping experience as seamless and inclusive as possible.

Measures We Take

To support accessibility, BookPinch:

• Uses alt text for all meaningful images

• Ensures proper color contrast and readable font sizes

• Structures content using semantic HTML for easier navigation

• Enables keyboard navigation and screen reader compatibility

• Regularly tests the site for accessibility issues using automated tools and manual reviews

Third-Party Content

While we strive to ensure the accessibility of all content on our website, some third-party tools or embedded content may not fully conform to accessibility standards. We are actively working with our partners to improve this wherever possible.

Need Help?

If you experience any difficulty accessing content or features on our website, or if you have suggestions to improve accessibility, please contact us:

• Email: clients@pinchmed.com
• Phone: (707) 787-4642
• Mailing Address: 909 Davis Street, Suite 500 Evanston, IL 60201

We aim to respond to accessibility feedback within 2 business days and will do our best to resolve any issues promptly.

Ongoing Efforts

Accessibility is an ongoing effort at BookPinch. We are committed to learning, evolving, and improving our website to serve all customers better.