Terms & Conditions
Effective Date: June 16, 2025
Welcome to Pinch! These Terms and Conditions ("Terms") govern your use of our website https://shop.bookpinch.com (the "Site"), operated by BookPinch. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You must be at least 18 years old or the age of majority in your jurisdiction to use this Site. You agree to use the Site only for lawful purposes and not to engage in any conduct that may harm the Site, its users, or BookPinch.
2. Orders and Payment
When you place an order through our Site:
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You agree that all information provided is accurate, complete, and current.
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All prices are listed in [insert currency, e.g., USD] and are subject to change without notice.
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We reserve the right to cancel or refuse any order for any reason, including errors in pricing or availability.
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Payment must be received before the order is processed. All transactions are securely handled by trusted third-party payment providers (e.g., Stripe, PayPal).
3. Shipping and Delivery
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We currently ship within the U.S. If you're outside our service area, stay tuned—we're expanding.
- Shipping is free on orders over $99. For orders under that, shipping costs will be calculated at checkout.
- Orders are typically processed within 5 to 7 business days and ship via standard delivery. You’ll receive tracking info as soon as your order ships.
4. Returns and Refunds
Due to the nature of medical-grade skincare, all sales are final. If you received the wrong product or something arrived damaged, reach out to us and we’ll make it right.
5. Intellectual Property
All content on the Site, including text, images, logos, product descriptions, graphics, and software, is the property of Pinch or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or exploit any part of the Site without prior written permission.
6. User Accounts
If you create an account on our Site:
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You are responsible for maintaining the confidentiality of your account information.
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You are responsible for all activity that occurs under your account.
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We reserve the right to suspend or terminate your account at our discretion.
7. Prohibited Conduct
You agree not to:
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Use the Site for fraudulent or unlawful activities
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Interfere with the security or operation of the Site
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Upload harmful code or spam
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Violate any applicable laws or third-party rights
8. Limitation of Liability
To the fullest extent permitted by law, Pinch shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products purchased through the Site. Our total liability shall not exceed the amount paid for the specific product(s) in question.
9. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free, uninterrupted, or secure.
10. Indemnification
You agree to indemnify and hold harmless Pinch, its owners, employees, and affiliates from any claims, losses, or damages arising out of your use of the Site or violation of these Terms.
11. Governing Law
These Terms shall be governed by the laws of Illinois, USA, without regard to its conflict of laws rules. Any disputes shall be resolved in the courts located in Illinois.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after such changes constitutes acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
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Email: clients@pinchmed.com
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Phone: (707) 787-4642
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Mailing Address: 909 Davis Street, Suite 500 Evanston, IL 60201